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Humana vs. Devoted Medicare Advantage

Humana and Devoted Health represent two very different approaches to Medicare Advantage.

Devoted leads Humana nationally in 2026 CMS quality ratings, while Humana has broader availability and lower average out-of-pocket limits. Neither is automatically better—the right choice depends on your local doctors, hospitals, prescriptions and costs.

The question that ultimately matters is: Which Humana or Devoted plan works better for your doctors, hospitals, prescriptions and expected healthcare needs?

Humana

46 states + D.C.
85% county availability
3.79 weighted CMS rating*
$5,951 avg. MOOP*
66% $0-premium plans*
Broad Medicare infrastructure

Devoted

29 states
4.22 weighted CMS rating*
Three 5-star contracts
$7,041 avg. MOOP*
57% $0-premium plans*
Devoted Guides + Devoted Medical
*National enrollment-weighted data do not represent every plan. Benefits, ratings and availability vary locally.

Neither Carrier Is Universally Better

Humana may deserve stronger consideration when you want broader geographic availability, a stronger local network, lower medical cost sharing or a lower MOOP. Devoted may deserve stronger consideration when it operates in your county, has a strong local network, offers strong 2026 CMS ratings or you value its member-support model.

2026 National MetricHumanaDevoted
Enrollment-weighted CMS Star Rating3.794.22
Members in rated plans with 4+ starsAbout 37%About 71%
Plans with $0 premium66%57%
Average premium when plan charges one$26.88$24.24
Average medical MOOP$5,951$7,041
Plans including prescription drugs90%97%

Devoted leads nationally on CMS quality ratings. Humana leads nationally on several medical-cost measures.

Neither advantage necessarily survives when we narrow the comparison to your ZIP code.

Two Very Different Medicare Advantage Models

Humana — Scale + Infrastructure

Humana is one of the country’s largest Medicare Advantage organizations. Its size supports extensive provider relationships, pharmacy infrastructure, care-management systems, national customer service, Special Needs Plans and the broader CenterWell ecosystem.

Strong national case: scale + cost competitiveness + geographic depth.

Devoted — Medicare Specialization

Devoted was built around Medicare Advantage from the beginning. Its model combines insurance, local provider networks, Devoted Guides, Devoted Medical and its technology platform.

Strong differentiator: member navigation + clinical support + highly rated established contracts.

Devoted Guides

Help with benefits, billing, providers, appointments, prescriptions and social resources.

Devoted Medical

Virtual care, in-home care, care coordination, health assessments and 24/7 Care OnDemand alongside existing physicians.

Humana Care + CenterWell

Humana care-management programs plus senior primary care, home health and pharmacy infrastructure. CenterWell is payer-agnostic and not exclusive to Humana members.

How much healthcare navigation and clinical support do you want your insurance company itself to provide?

This May Still Be the Most Important Section on the Page

Before comparing Star Ratings, dental, OTC, groceries, givebacks or fitness, verify healthcare access.

Primary Care

PCP participation

Specialists

Cardiology, oncology, endocrinology and more

Hospital

Preferred health system

Facilities

Surgery, lab, imaging, rehab, skilled nursing

Plan ID

Verify the exact Medicare Advantage plan

Plan Type

HMO vs PPO rules

Humana's bigger footprint does not automatically mean a bigger local network.

Compare the actual directories and exact plan ID—not only the insurance company name.

Humana HMO vs Devoted HMO

PCP, specialist and hospital networks are plan-specific. Routine out-of-network care is generally limited. Referral and prior-authorization rules should be verified.

Humana PPO vs Devoted PPO

PPOs can provide more flexibility, but PPO does not mean every doctor accepts the plan. Compare in/out-of-network costs, MOOP, provider acceptance and prior authorization.

Build the Comparison Around Your Healthcare

A personal fit approach is more useful than a fake carrier score.

Medical Fit

Doctors + hospitals

Prescription Fit

Formulary + pharmacy

Cost Fit

Normal year + bad year

Network Fit

HMO/PPO access

Benefit Fit

Dental + OTC + extras

Overall Plan Fit

Personal—not carrier ranking

Devoted Has the Stronger 2026 National Quality Story

National 2026 Star Ratings

Devoted: 4.22 stars. Humana: 3.79 stars. About 71% of Devoted members in rated plans are in 4+ star contracts versus about 37% for Humana.

Devoted's 5-Star Contracts

For 2026, Devoted contracts H1290 (Florida), H5299 (North Carolina) and H7993 (Texas) earned 5-star overall ratings. Other Devoted contracts have different ratings.

Do not say “Devoted is a 5-star company.”

Star Ratings apply to contracts, and newer contracts can have limited history. Always verify the exact local contract.

 

5-Star Special Enrollment Period

If a qualifying 5-star plan is available and you meet Medicare’s requirements, the 5-Star SEP can allow one switch between December 8 and November 30 of the following year.

Florida Is Especially Competitive

Humana has enormous Florida scale, while Devoted’s primary Florida H1290 contract earned 5 stars for 2026. In Broward, Miami-Dade and Palm Beach, compare local plans rather than national averages.

Humana Has the Stronger National Cost Story

2026 MetricHumanaDevoted
Plans with $0 premium66%57%
Avg. premium on non-$0 plans$26.88$24.24
Avg. medical MOOP$5,951$7,041
Difference in avg. MOOPHumana lower by about $1,090

Low-Use Year

Premium + PCP + a few specialist visits + routine prescriptions.

Typical Year

Specialists + imaging + labs + prescriptions + outpatient treatment + therapy.

High-Use Year

Hospital + surgery + skilled nursing + rehab + Part B drugs + MOOP.

The plan that looks best in a low-use year may not win a high-use year.

Part B Giveback: Compare It in Context

Both carriers offer giveback plans in qualifying areas. Compare MOOP, hospital costs, specialist costs, prescriptions and network before declaring the larger giveback the better plan.

Humana Leads Nationally on Low-Tier $0 Drug Coverage

2026 Prescription MetricHumanaDevoted
Plans with Part D90%97%
Tier 1 with $0 copay/coinsurance99.2%75%
Tier 2 with $0 copay/coinsurance38.2%32%
Tier 3 with $0 copay/coinsurance1.2%0%

Formulary

Is it covered?

Tier

What tier?

Deductible

Does it apply?

Copay / Coinsurance

What is your cost?

Restrictions

PA, step therapy, quantity limits

Pharmacy

Preferred retail vs mail order

CenterWell Pharmacy

Humana offers CenterWell Pharmacy as a mail-order option for many members.

Devoted Pharmacy Network

Devoted uses retail pharmacy networks and prescription-search tools. OTC relationships should not be confused with prescription-network requirements.

A carrier can win the generic comparison and still lose your medication comparison.

Run every prescription individually.

Use More Than One Metric

Humana

2024 KFF analysis: about 2.2 prior authorization determinations per enrollee with an initial denial rate around 5.8%.

Devoted

Devoted’s 2025 transparency reporting shows about 94.6% of medical prior authorization requests approved, with separate standard and expedited metrics.

These figures are not directly comparable.

They come from different years and reporting methodologies. Compare authorization frequency, initial decision and resolution/appeals.

1 — Frequency

How many services require authorization?

2 — Initial Decision

How often are requests approved or denied?

3 — Resolution

What happens when a member or doctor appeals?

Supplemental Benefits Matter — After Healthcare Fit

Dental

Both carriers offer substantial dental coverage. Compare dentist participation, preventive and comprehensive services, annual allowance, coinsurance and authorization.

Vision & Hearing

Both broadly offer routine vision and hearing benefits. Check the allowance, approved providers and device rules.

SilverSneakers

Mostly a tie. Both use SilverSneakers on qualifying Medicare Advantage plans.

Humana Healthy Options

Qualifying plans can use Humana’s Spending Account Card for approved OTC products, groceries, utilities and other eligible expenses.

Devoted Food & Home Card

Certain qualifying plans can provide approved healthy food, utilities and housing-related benefits. Not every member qualifies.

Healthcare First

A larger grocery allowance should not override better doctor access, hospital access, prescription coverage or MOOP.

Healthcare first. Supplemental benefits second.

Special Situations Need Extra Verification

D-SNP

Compare Medicaid level, medical cost sharing, prescriptions, food/utility benefits, dental, transportation and care coordination.

C-SNP

Compare specialists, hospitals and medications first, then Devoted’s integrated care model versus Humana’s chronic-care/CenterWell infrastructure.

Veterans

Humana has the clearer national veteran-specific strategy through USAA Honor Giveback. Devoted also offers MA-only and giveback options in selected markets.

Snowbirds

Carrier footprint is not the same as portable routine care. Compare HMO/PPO structure, provider acceptance in both locations, pharmacy access and MOOP.

Compare Plans in This Order

Doctor Fit

Very High

Hospital Fit

Very High

Prescription Fit

Very High

Expected Annual Cost

High

Worst-Case Exposure

High

Network Flexibility

Medium-High

Quality

Medium

Prior Authorization

Medium

Member Support

Medium

Supplemental Benefits

After core fit

When Humana May Be Better

More doctors participate
Hospital system fits
MOOP is lower
Prescriptions cost less
You want broader availability
Humana PPO / SNP / veteran option fits

When Devoted May Be Better

Local network fits
Local contract has a strong rating
A 5-star contract is available
Dental / Food & Home fits eligibility
You value Devoted Guides or Devoted Medical

When Neither May Be Best

UnitedHealthcare, Aetna, Florida Blue, CarePlus, HealthSun, Wellcare, Simply, Gold Kidney, Kaiser Permanente, Prominence, regional plans or Original Medicare + Medigap + Part D may fit better.

Useful Context — Not an MPA Carrier Ranking

CategoryCurrent Edge
Geographic availabilityHumana
Medicare Advantage enrollmentHumana
Enrollment-weighted CMS ratingDevoted
5-star contractsDevoted has notable 2026 contracts
Percentage of $0-premium plansHumana
Average non-$0 premiumDevoted, slightly
Average medical MOOPHumana
Tier 1 $0 drug coverageHumana
Tier 2 $0 drug coverageHumana, slightly
Plans including Part DDevoted
Medicare-focused service modelDevoted
National infrastructureHumana
FitnessBroadly comparable
Dental availabilityBroadly comparable; design differs
Local networkDepends on county
Best overall planDepends on the person

Don't create a fake Humana vs Devoted score.

A personal Plan Fit Score is more useful than a national carrier ranking.

What About 2027 Humana vs Devoted Plans?

As of August 25, 2026, complete consumer-level 2027 Medicare Advantage plan information has not yet been finalized for public comparison. Update this section when the new landscape is released rather than rewriting the page.

Humana

Counties • plans • premiums • MOOP • givebacks • networks

Devoted

New markets • contracts • HMO/PPO • Food & Home • networks

Star Ratings

Especially important as Devoted expands

ANOC

Re-check next-year plan changes

Already enrolled?

Review your Annual Notice of Change and independently recheck provider directory and formulary.

Frequently Asked Questions About Humana vs Devoted

Is Humana or Devoted better for Medicare Advantage?

Neither is universally better. Devoted has higher enrollment-weighted CMS Star Ratings nationally for 2026, while Humana has lower national average maximum out-of-pocket costs and much broader availability. Compare the specific plans available in your county.

Devoted has above-average enrollment-weighted CMS quality ratings for 2026, and several contracts received 5-star ratings. Some newer contracts have limited performance history, and costs and networks vary by plan.

At the national enrollment-weighted level for 2026, yes. Individual contracts can have different ratings.

Certain Devoted contracts are rated 5 stars for 2026, including contracts in Florida, North Carolina and Texas. Not every Devoted contract is rated 5 stars.

If a qualifying 5-star plan is available in your area and you meet applicable requirements, Medicare’s 5-Star SEP generally allows one switch between December 8 and November 30 of the following year.

National enrollment-weighted 2026 averages show Humana at approximately $5,951 compared with approximately $7,041 for Devoted. Local plans may differ substantially.

No. Devoted currently offers Medicare Advantage plans in selected counties across 29 states. Humana has considerably broader national availability.

Yes. Devoted offers PPO Medicare Advantage plans in selected markets in addition to HMO plans.

Devoted states that its plans include a dental allowance, although the amount, network and covered services differ by plan.

Humana includes routine dental benefits broadly across its 2026 Medicare Advantage portfolio. Covered procedures, allowances, networks and cost sharing vary by plan.

Certain Medicare Advantage plans from both carriers offer a Medicare Part B premium reduction. Availability and amounts depend on plan and location.

National 2026 data favor Humana for $0 Tier 1 and Tier 2 drug availability, while a larger share of Devoted plans include Part D overall. The better plan depends on your medications, tiers and pharmacy pricing.

Devoted Guides help members understand benefits, resolve billing questions, find providers, navigate appointments and connect with healthcare resources.

Devoted Medical is Devoted Health’s in-house medical organization providing services such as virtual care, in-home support and care coordination.

No. CenterWell describes its senior primary-care organization as payer-agnostic and can accept patients with various insurance arrangements depending on local contracts.

Both offer D-SNP plans in qualifying markets. Compare Medicaid eligibility, provider networks, prescriptions, medical cost sharing, care coordination and supplemental benefits.

Both offer C-SNPs and care-management services. The better plan depends first on specialists, hospitals, medications and local benefits.

Humana has much larger statewide enrollment, while Devoted’s main Florida contract has a 5-star CMS rating for 2026. The specific county and provider network should determine the comparison.

You can switch Medicare Advantage plans during applicable Medicare enrollment periods, including AEP from October 15 through December 7. Other opportunities may apply.

Humana vs Devoted: Final Verdict

Devoted currently has the stronger quality-rating story. Its 2026 enrollment-weighted CMS rating is approximately 4.22 versus Humana’s 3.79.

Humana currently has the stronger national cost story. Its average medical MOOP is approximately $5,951 compared with $7,041 for Devoted, and a larger share of Humana plans have $0 premiums.

Humana wins dramatically on availability. Devoted has the more unusual member-service model.

But the final answer is still local. Choose the healthcare fit first. Choose the carrier second.

Medicare Plan Assistance

Helping make Medicare easier to understand.

Independent Medicare Guidance
Medicare Plan Assistance is not connected with or endorsed by the U.S. government or the federal Medicare program. Plan availability, premiums, provider networks, benefits and Star Ratings vary by service area and can change each year.

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